Commonly Asked Questions

Before you call, we recommend checking our FAQ Page or seeing if your question is answered here.

How do I get a MSO (Manufacturer Statement of Origin?)

Your Manufacturer Statement of Origin comes with your boat's original packaging. If it is missing, please download a new one here.

Where can I find the users manual for my product?

All user manuals for all models of Sun Dolphin boats can be found on our owner manual page.

How do I order replacement parts for broken or missing parts?

Please refer to our Sun Dolphin Accessories Page for purchasing replacement parts. 

Where can I buy a kayak/boat?
Where can I buy accessories for my kayak/boat?

Please refer to our Sun Dolphin Accessories Page for purchasing replacement parts. 

Do I need to register my boat with my state?
Most states require that you register your boat if it has a motor or will be used with a motor. Also, several states require you to register the boat if it exceeds a certain length. To determine the registration requirements, please check with your state licensing bureau. This varies from state to state, but is often the Secretary of State, Department of Natural Resources or the Department of Motor Vehicles. Please make sure if your state does require you to register your boat, that you complete the Manufactures Statement of Origin (MSO) in entirety along with bringing a proof of purchase.

Warranty Requests & Replacement Parts

Please refer to our Warranty Statement and make sure that you have completed your Warranty Registration before contacting support and submitting the form.  A proof of purchase is required for all warranty claims.  

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<h4><strong><span style="color: #bf1e2e;">Family.</span> <span style="color: #0d4bf4;">Fun.</span></strong> <span style="color: #ee3c00;"><strong>Adventure.</strong></span></h4>
<h2>Sun Dolphin</h2>
<p>Human Powered Moments in Nature</p>
<p>Hello SunDolphin Family, it has come to our attention that scammers are using our products to take your hard-earned money!</p>
<p>All our products will be listed with major retailers if being sold online. We do not sell directly to the public.</p>
<p>If you have placed an order with one of these scam sites, Sundolphinstore.com or Sundolphinkayaks.com, please contact your bank or PayPal immediately.</p>
<h4><strong><span style="color: #bf1e2e;">Log Off.</span> <span style="color: #0d4bf4;">Explore.</span></strong> <span style="color: #ee3c00;"><strong>Discover.</strong></span></h4>
<h2>Recreational Kayaks</h2>
<p>&nbsp;</p>
<h4><strong><span style="color: #bf1e2e;">Paddle.</span> <span style="color: #0d4bf4;">Fish.</span></strong> <span style="color: #ee3c00;"><strong>Repeat.</strong></span></h4>
<h2>Fishing Kayaks</h2>
<p>&nbsp;</p>
<h4><strong><span style="color: #bf1e2e;">Stand Up.</span></strong> <span style="color: #0d4bf4;"><strong>Stand Apart.</strong></span></h4>
<h2>Paddleboards</h2>
<p>&nbsp;</p>
<h4><strong><span style="color: #bf1e2e;">Paddle Together. </span><span style="color: #0d4bf4;">Laugh Often.</span></strong></h4>
<h2>Canoes</h2>
<p>&nbsp;</p>
<h4><strong><span style="color: #bf1e2e;">Kid Tested.</span></strong> <span style="color: #0d4bf4;"><strong>Grandparent Approved.</strong></span></h4>
<h2>Pedal Boats</h2>
<p>&nbsp;</p>
<h4><span style="color: #bf1e2e;"><b>Reel. <span style="color: #0d4bf4;">Experts.</span></b></span></h4>
<h2>Fishing Boats &amp; Dinghys</h2>
<p>&nbsp;</p>
<h2>Need to Register Your Sun Dolphin Boat?</h2>
<h2>Need a New MOA?</h2>

Commonly Asked Questions

Before you call, we recommend checking our FAQ Page or seeing if your question is answered here.

How do I get a MSO (Manufacturer Statement of Origin?)

Your Manufacturer Statement of Origin comes with your boat's original packaging. If it is missing, please download a new one here.

Where can I find the users manual for my product?

All user manuals for all models of Sun Dolphin boats can be found on our owner manual page.

How do I order replacement parts for broken or missing parts?

Please refer to our Sun Dolphin Accessories Page for purchasing replacement parts. 

Where can I buy a kayak/boat?
Where can I buy accessories for my kayak/boat?

Please refer to our Sun Dolphin Accessories Page for purchasing replacement parts. 

Do I need to register my boat with my state?
Most states require that you register your boat if it has a motor or will be used with a motor. Also, several states require you to register the boat if it exceeds a certain length. To determine the registration requirements, please check with your state licensing bureau. This varies from state to state, but is often the Secretary of State, Department of Natural Resources or the Department of Motor Vehicles. Please make sure if your state does require you to register your boat, that you complete the Manufactures Statement of Origin (MSO) in entirety along with bringing a proof of purchase.

Warranty Requests & Replacement Parts

Please refer to our Warranty Statement and make sure that you have completed your Warranty Registration before contacting support and submitting the form.  A proof of purchase is required for all warranty claims.  

[]
1 Step 1
Please upload a photo of the problem/issue
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right

"The

<div class="free-header-border-bottom" style="height: 2px; width: 80px; margin: 32px 0 30px 0; background-color: #6442ff;"></div>
<p>We began our adventure in 1982 as a small family owned business that made a single two person pedal boat.  Since then we have grown to become North America’s leading manufacturer of kayaks and outdoor recreational products. Despite our growth, we are proud to still manufacture our products in that same small town along the beautiful sunset coast of Lake Michigan.  Like us, our home town of Muskegon MI has grown some over the years but that friendly, small town feel still remains.  We’re proud of our home and we’d like to share some of that small town spirit with you.</p>
<p>&nbsp;</p>
<h2>Watercraft Designed, Molded and Assembled in USA.</h2>
<div class="free-header-border-bottom" style="height: 2px; width: 80px; margin: 32px 0 30px 0; background-color: #6442ff;"></div>
<p>Our company is vertically integrated from beginning to end.  This means that we are able to monitor all of the processes from start to finish. We have the capability to begin with ideas, design them and bring them to reality.</p>

"Our

<div class="free-header-border-bottom" style="height: 2px; width: 80px; margin: 32px 0 30px 0; background-color: #6442ff;"></div>
<p>Our company goal is to combine innovative, affordable products with unparalleled service.  When you purchase one of our products, we want you to feel like you’re part of our family.  We have one of the best customer support staffs in the kayak and paddle sports industry. Their job is to make sure that you are happy with the products we make.</p>
<p>Today our watercraft line has grown to include fishing and recreational kayaks, stand up paddleboards, canoes, pedal boats, jon boats, fishing boats and dinghies.  Through continual process improvements we continually provide our customers with innovative products and unparalleled service. We achieve this through steady growth of our employees and our company.</p>
<p>Vertical integration has enabled us to offer quick introduction of new products to our users. We continuously draw upon the expertise of the other divisions and provide the results our customers are looking for.</p>

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